About us

In 1997, Inn from the Cold was started by a small group of passionate Calgarians who were determined to change the lives of individuals experiencing homelessness.

From the beginning, kindness, love, and compassion have been at the heart of everything we do—and that hasn’t changed in over two decades.

What started as a small shelter program has grown to become Alberta’s largest family homeless-serving agency, providing assistance to thousands of children and their families each year.

We provide emergency shelter, affordable and supportive housing, and prevention and diversion support.

We work collaboratively with many other agencies in Calgary and Alberta and take a systems approach in finding solutions for families experiencing homelessness.

With your help, we can change the lives of many more children and families who are experiencing homelessness.

Our vision, mission, and core values

Our vision

A community where no child or family is homeless

Our mission

Inn from the Cold offers shelter, sanctuary, and healing to assist homeless children and their families achieve independence.

Our values

Compassion
We demonstrate kindness, caring, and a genuine motivation to help.
Courage
We are brave and bold and stand strong in our representation for families in this community.
Inclusivity
We honour and acknowledge the rights, differences, and humanity of all.
Respect
We hold ourselves and others in high regard and demonstrate this through our attitudes and behaviours.
Accountability
We do what we say and we conduct ourselves with integrity and openness.
Innovation
We try new things, are open to change, learn from our mistakes, and always strive to do better.

In 2019...

24961

nights of shelter were provided

54%

of our shelter guests were children

68

nights the shelter was at capacity

1107

family members were served

For every $1 donated

nearly $5 of social and economic value is created for our community.

74,883

nutritious meals were served




Meet our leadership team

Heather Morley

Executive Director

I am deeply grateful for the opportunity to lead the team at Inn from the Cold. The focus of my career has always been on supporting families through crisis to stability. I hold an unwavering belief in the power of possibility, and I am committed to creating the conditions needed for every family who walks through the doors at Inn from the Cold to thrive.

Nathaniel Miller

Director, Programs

Having spent the bulk of my career working in sport, being a part of and contributing to a great team has always been a top priority for me. Coming to work every day at the Inn alongside such compassionate and engaged teammates is a privilege that I am tremendously grateful for. Together, we are focused on the mission of ending family homelessness and that clarity of focus fuels my drive and determination.

Jose Guillen

Director, External Relations

I consider it a privilege to work at Inn from the Cold, contributing to ending child and family homelessness and to help our guests and clients thrive in the community. Together with a team of talented individuals, I am committed to increasing the financial resources that are essential to delivering programs and services, to increase awareness surrounding the realities of homelessness and to support the numerous volunteers who generously donate their time and talent.

Robert (Bob) Reekie FCPA, FCMA

Acting Director, Finance

I am honoured to work for an organization like Inn from the Cold that helps homeless Calgary families get back on their feet. As a child, I was fortunate to grow up in a stable environment where there was always a roof over my head and food on the table. I firmly believe that every child should have the same opportunity that I had and will work tirelessly towards achieving the Inn from the Cold’s vision of a community where no child or family is homeless.

Raymond Bwititi

Senior Manager, Housing

I wake up and come to work every day because I want to make a difference. I want to contribute to change in my life and other peoples’ lives. My favourite part of my job is seeing children’s faces light up when they see their new home, and in that I feel it’s my duty or mission to make things better for the kids and families we serve.

Valerie Tkacik

Senior Manager, Shelter

I have always had a strong desire to work in areas that provide service to others. The majority of my work and volunteer experiences have been working with women and families who are impacted with a crisis at times in their lives and having the privilege to witness their growth and moving on to a place of thriving. It is awesome to see the strength in others and I see this at Inn from the Cold with the guests and staff.

Kim Willoughby

Senior Manager, Marketing & Communications

I’ve always wanted to help an organization like Inn from the Cold amplify the good it does through storytelling, strategic communications and stakeholder relationship management. I’m now in the position to do just that and I welcome the challenges. It’s very rewarding to come to work each day and with the rest of the dedicated employees at the Inn, work towards helping Calgary families have a place to call home.

Board of directors

Munaf Mohamed

Chair

Hsiu-Yan Chan

Past Chair

Genevieve Groulx

Treasurer

Max Chan

Secretary

Ian Anderson

Director

Cynthia Bird

Director

Gary Clarke

Director

Leela Domingo

Director

Jason Ennis

Director

“Somehow saying “thank you” doesn’t seem like enough. But we hope you know how much your kindness has meant to us. You came into the picture when hope was lost and you rekindled the light. For this we say thank you in our own humble way...for all the support, integration and resettlement into the great nation of Canada.”

– Letter from a family in Journey House 2

Help for families

Is your family facing homelessness? Get help with finding affordable housing, access to social support services, and temporary emergency shelter if needed.