About us

Our values

Compassionate: We demonstrate kindness, caring, and a genuine motivation to help
Respectful: We hold ourselves and other in high regard and demonstrate this through our attitudes and behaviors
Courageous: We are brave and bold and stand strong in our representation for families
Accountable: We do what we say and conduct ourselves with integrity and openness
Inclusive: We value the rich diversity of people and the right of all to participate fully, without fear or discrimination
Innovative: We strive to achieve positive and impactful change by building knowledge, pursuing new ideas, collaborating with others, and learning from our efforts

Our vision

A community where no child or family is homeless

Our mission

We offer shelter, housing, and coordinated supports to help children and their families achieve independence.

Our story

The Inn began out of a community concern for the growing number of people facing homelessness during the bitterly cold winter of 1996/97. Volunteers from several local churches met to discuss how they could help.

In the beginning, St. Stephen’s Anglican Church opened its doors to provide shelter and hope to Calgary’s homeless families and others in need. In the years following support grew with number of inter-denominational churches churches, synagogues, mosques, community associations and organizations coming together to provide emergency shelter and resources for Calgary’s homeless.

In October 2008, a new chapter unfolded where Inn from the Cold opened Calgary’s first Emergency Family Shelter, located in the heart of the Beltline community. Since then we have expanded our services to offer holistic and supportive services that help a family wherever they are on their housing journey.

Today, we support families through our prevention and diversion program, temporary emergency shelter and supportive housing programs with the help of over 2,700 committed volunteers.

Meet our Executive Team

Heather Morley, MA

Executive Director

Heather has proudly served as the Inn’s Executive Director since April 2019. She brings decades of experience and advocacy in the social services and homeless-serving sectors across Canada and in the United States. Prior to joining IFTC, Heather held leadership roles at YW Calgary, Canadian Women’s Foundation, Discovery House Family Violence Prevention Society, and served on the Board of Directors for the Women’s Centre of Calgary. Heather holds a MA in Counselling from the University of San Francisco. She has instructed at the University of Calgary and presented nationally and internationally at conferences focused on homelessness and domestic violence. Heather is committed to supporting our communities’ most vulnerable, and to raising awareness of homelessness and social injustices in our society.

José Guillén, CFRE

Director, Philanthropy & Campaigns

José joined Inn from the Cold in June 2019. He has worked in the charitable sector since 1992. Before IFTC, José was Director of Development at the Mustard SEED, and he served in senior development positions with Discovery House, Bethany Care Foundation, Calgary Humane Society, McMan Calgary, and other not-for-profit organizations. José is a Certified Fund Raising Executive (CFRE), and his career shows a successful track record of raising funds, cultivating donor relations, mentoring staff, working with volunteers and participating in senior executive teams. José is also committed to volunteering in the community, most recently with organizations such as the University of Calgary Rowing Club Board, Associations of Fundraising Professionals (AFP), Canadian Association of Gift Planners (CAGP), MEOW Foundation, Hillhurst United Church, and the Calgary Photographic Society.

Emma MacIsaac, BBA

Director, Communications & Stakeholder Relations

Emma joined Inn from the Cold in December 2021. She brings over 15 years of diverse experience in stakeholder engagement, communications, strategic counsel and reputation management from both the private and public sector including oil and gas, post secondary, non profit and the City of Calgary. Most recently she worked with The City of Calgary leading public engagement and communications programs on city-shaping projects like the Green Line LRT, North Hill Local Area Plan, Guidebook for Great Communities and Beltline Area Redevelopment Plan. Her career shows a successful track record of leading innovative programs that foster collaboration, drive change and enable better decision making and organizational success. Emma is a graduate from the University of Regina and is a passionate volunteer with several local community organizations across the city.

Nathaniel Miller, MBA, OLY

Director, Programs

Nathaniel joined Inn from the Cold in January 2020. As former Captain of the Canadian Men’s National Water Polo team, he honed his leadership skills during a 12-year athletic career. Nathaniel has led teams for more than two decades in the corporate and sports sectors and is the former Manager of Athlete Leadership at the Canadian Olympic Committee, where he oversaw the design and development of Canada’s globally recognized Athlete Transition program. He has an Executive MBA from Queen’s Smith School of Business and has been involved in community programming in various capacities for the past 25 years. He continues to share his passion for physical literacy and community building by volunteering with local minor sports associations and as a board member with JazzYYC.

Robert (Bob) Reekie, FCPA, FCMA

Director, Finance & Operations

Bob first joined Inn from the Cold in April 2020 in a contract role which subsequently became a permanent role in June 2020. He has over 30 years’ experience in Calgary’s non-profit sector, and 25 of those years have been spent as a leader. Prior to joining the Inn, Bob was Controller at the Calgary Zoo from 2013 – 2020 where he successfully supported his team and the organization through the 2013 flood. Before the Zoo, Bob held various financial and leadership roles at WinSport from 1989 – 2013 and was Chief Financial Officer from 2006 – 2013, where he oversaw the $200M facility expansion at Canada Olympic Park. Bob earned his Bachelor of Commerce degree at the University of Calgary and is a Fellow of the Chartered Professional Accountants (FCMA, FCPA).

Meet our Board of Directors

Genevieve Groulx


Partner | PricewaterhouseCoopers LLP

Munaf Mohamed QC

Past Chair

Partner | Bennett Jones LLP

Jason Ennis


Senior Vice President, Alberta | Global Public Affairs

Max Chan


Vice President, Treasury & Enterprise Risk | Enbridge

Ian Anderson


President & CEO | Trans Mountain Canada

Gary Clarke


Partner, Employment & Labour | Stikeman Elliott LLP

Leela Domingo, CPA, CA


Director of Finance | Canadian Fiber Optics

Byron Jackson, MBA


Manager, Prairie Indigenous Client Services | Deloitte

Plans & Reports

Check out out latest report to community and our strategic plan.

Learn more