Supportive Housing

A temporary family crisis doesnt have to lead to homelessness. If you get help early, we can help you stay in your home and decrease the possibility of a housing crisis in the future.

Give us a call at 403 263 8384 or send us an email at We have someone available to assist you 24/7, but please note that email is best for non-urgent inquiries.

About Our Supportive Housing Program

Our supportive housing program is a housing-first harm reduction program that provides intensive support for families facing homelessness.

We can help your family with finding and keeping stable housing, accessing basic needs, developing life skills, accessing financial support and connecting to other community resources and supports. Working with a case manager, our goal is to ensure that you and your family have the personal, social, physical, financial and human assets needed to remain housed for the long-term.

Program Questions & Answers

Once we have helped you to stabilize your housing situation, we work with you to strengthen your capacity to be successful in maintaining housing for the long-term.

Who can access this program?

Families with a pregnant mother or children under the age of 18 who are facing homelessness. Priority is given to families with a history of chronic or episodic homelessness who have been engaged in multiple systems and services and are facing a variety of barriers.

How do you access this program?

Families must complete an assessment through us (or another family shelter) or through SORCe to be placed with our Supportive Housing Program.

Community referrals are not accepted. To complete an assessment call us at 403 263 8384 or book an assessment with SORCe by calling 587 779 5015.

What does support look like?

Our case managers will work with you to create a plan that is unique to your familys needs. This can include help with finding affordable housing in the community, financial support to cover damage deposits and rent if needed.  Your case manager will also work with your family on goal setting, relationship and community connection building, advocacy, and assistance with various government and community supports. They are there to provide general moral support and advocate for your family.

Your case manager will help you gain strategies and find community resources to create a plan for remaining housed. We will work with community partners to provide the additional supports as needed. Those additional supports may include services to address family wellness, physical health, mental health, and life autonomy.

You will meet with your case manager on a regular basis to help put your plan in action and we will help you achieve self-sufficiency and housing independence.  Our case managers can meet with you in-person, over the phone or virtually, as needed.

How long will Inn from the Cold support my family?

There is no set time limit for this program. Most families will work with a case manager for an average of 24-months. We are there to help you as long as we are needed.

What are my rights and responsibilities as a client of the supportive housing program?

As a client of Inn from the Colds supportive housing program you have client rights and responsibilities that we follow when working together. When you complete the intake process we will review these with you.

Does Inn from the Cold own housing units we can live in?

Inn from the Cold does not own the housing units that our families live in. We work with housing providers and private landlords all over Calgary to source affordable housing units for families to live in.

Does Inn from the Cold pay my rent?

Our case managers will help get your family set-up for subsidies, as needed, and subsidy payments will be paid directly to your landlord.

How do you graduate from the program?

Graduation comes when you no longer need us and feel that your family is self-sufficient and has achieved housing independence. We are there for you as long as you need us.

Want to learn more about the other programs we offer?

Check out our program information pages: